If your code won't redeem, it's usually one of these:
It's already been redeemed. Each code can be used once.
It's expired. The promotion or code may have ended.
There's a typo. Re-check the characters. Codes aren't case-sensitive, but every character must match.
You entered the wrong code. Make sure you're using your redemption code, not the physical peel/scratch code (see “Redemption code vs. peel code”).
Your account already has an active subscription. A code can't be applied to an account that's already subscribed.
Still stuck? Contact us at help@urunn.com with your code and we'll take a look.
