If you've redeemed your access code on the URUNN redemption webpage (https://app.urunn.com/MonopolyCanada2026), but the app is still asking you to pay, you are likely logged in with a different account.
Here is how to fix it:
Check the exact email address you used when redeeming your access code on the URUNN redemption webpage.
Log out of the URUNN app (Profile → Settings → Log Out).
Log back in using the same email and password you used on the URUNN redemption webpage.
Tip: If you used "Sign in with Apple" or Google, make sure you use the exact same button on both the URUNN redemption webpage and the app.
Still stuck? Contact our support team at help@urunn.com.