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Why can't I see my McDonald's subscription in the app?

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Written by Iordache Claudiu

If you redeemed your code on the website, but the app is still asking you to pay, you are likely logged in with a different account.

Here is how to fix it:

  1. Check the exact email address you used when redeeming your code on the website.

  2. Log out of the URUNN app (Profile → Settings → Log Out).

  3. Log back in using the same email and password you used on the website.

Tip: If you used "Sign in with Apple" or Google, make sure you use the exact same button on both the website and the app!

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