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How do subscriptions and refunds work? (App Store, Google Play, Stripe)

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Written by Iordache Claudiu

If you decide to continue your premium URUNN journey after your McDonald's 6-month free access ends, your billing and refund policies will depend on where you purchase your subscription:

  • App Store (iOS): Your subscription is handled securely by Apple and billed to your Apple ID. To cancel, go to your iPhone Settings → your name → Subscriptions. Refunds: Apple handles all iOS refunds directly. You must request a refund through reportaproblem.apple.com. URUNN cannot issue refunds for App Store purchases.

  • Google Play (Android): Your subscription is billed to your Google Play account. To cancel, go to Google Play → profile → Payments & subscriptions.

  • Stripe (Web Purchases): If you subscribe directly on our website, you can manage and cancel your plan from the subscription page on auth.urunn.com.

  • URUNN Refund Policy (Google Play & Web): Refunds for web and Android purchases are handled on a case-by-case basis. Please reach out to our support team at help@urunn.com if you need assistance.

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