Ever make changes to one of your purchase orders, try to re-send it, and hit an error message? Here are some common causes:
Amount of Characters in your PO# name
Our system has a limit to the number of characters that can make up a purchase order name. Please make sure your PO name is 10 characters or less. Characters could be numbers, letters, or symbols.
A required field is missing details
Make sure that all fields that are marked with the red asterisk are completed (seen below)
If you confirm these are all complete, hit re-send, and still run into an error, please reach out to us using the chat feature in the bottom right corner of your screen OR by emailing us at support@getkojo.com