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New Features
George Kordatos avatar
Written by George Kordatos
Updated this week

Introducing Useberry 3.0: Advanced UX Research Collaboration Platform

We are thrilled to announce that Useberry 3.0, the latest upgrade to our one-stop UX research platform, will soon be at your fingertips. With a focus on making the platform simpler, more intuitive, adaptable, and collaborative, we have made significant improvements to its usability, making it easier for UX designers, user researchers, and product teams to conduct research with greater ease and flexibility. With a suite of advanced features, our enhanced platform revolutionizes teamwork, enabling you to push the boundaries of research success. With its highly collaborative features, multiple team members will be able to work together on research projects in real-time, increasing efficiency and ensuring that everyone is on the same page.

Let's dive into the new features of Useberry 3.0, discovering how they can benefit your UX research workflow and drive product success.


Team Roles

Each team can have up to 20 members (Seats) with multiple roles. The team roles are Admins, Managers, Members, and Viewers.

  • Admins:

    Admins are team members with access and responsibility to the overall Team. They can manage the billing options, buy credits and upgrade or downgrade the Team.

  • Managers:
    Managers are responsible for organizing the Team by inviting and managing the roles of the team members. They can also create, and manage workspaces and set up the SSO authentication.

  • Members:
    Members can create projects and launch studies. They can join public workspaces and private ones that are invited.

  • Viewers:
    Viewers have access only to the "Results" page of any project they can access but they do not occupy a seat on the Team.

Single Sign-On (SSO)

At Useberry, we’re supporting the authentication method Single Sign-On (SSO), which allows users to access multiple platforms, services, or systems using just one set of login credentials. Our SSO solution is designed to be compatible with various SSO providers that adhere to the SAML 2.0 standard. These providers include G Suite, Okta, OneLogin, Auth0, and Microsoft Azure Active Directory.


A Team can have multiple workspaces. A workspace is a space containing projects. It can be public or private. A public workspace can be accessed by any of the team members, while on the other hand, a private workspace is accessible by team members that have been invited. This way you can organize studies and collaborate seamlessly.

Team Members Status

On the Home page of a Team, you can view a table of the team members' status and see who is active or inactive.

Furthermore, you can view where they working on:

  • For any team member(s) who has joined a public workspace that you already are a member of, you can check the project they are working on and access it, by clicking on the "WORKING ON" column.

  • For any team member(s) who has joined a public workspace that you're not a member of, you can inspect the project they working on, but you can't access it (unless join yourself).

  • For any team member(s) who has joined a private workspace regardless you've joined, the "Private Workspace" message will be visible in the "WORKING ON" column.

  • For any team member(s) who is not working on a project, a blank message will be shown in the "WORKING ON" column.

Comments: Collaboration Amplified

Our goal is to establish Useberry as a powerful collaborative research platform. One of our key tools for enhancing collaboration is the Comments function. It allows you to comment, while also mentioning any of the team member(s) who have joined the same workspace as you. When a team member is mentioned in a comment, an email notification is sent, showing the comment and the project name. The Comments function can be found on the "Create" tab of each block, on the "Results" tab within the Overview section on top of each block, and in the "Theater" section for each user session.

Share Results Link

Create a shareable link to the results of any project version. Anyone with the link can view the results page of this project version (including Session Recordings and Video Shoots) without the need to register with Useberry.


Ready-made templates from Useberry

We have created 19 high-quality and professionally made UX research templates to get started with confidence.

Custom templates

A very exciting feature for all teams is the ability to create custom templates. Now, you can save a version as a custom template. This template will be accessible to all team members.

Click Tracking Refinement

Customize your analysis with segments and filters

Direct your attention to the most crucial aspects. Utilize the capability to segment and filter your user data, enabling you to unveil valuable insights and generate tailored experiences that strongly resonate with distinct user groups.

Access in-depth screen statistics

Obtain essential metrics, including user count, average screen duration, and total clicks per screen. By uncovering patterns and trends within this data, you can make well-informed decisions to optimize your user interface and drive impactful outcomes.

Track clicks in multiple screen areas

Identify the specific areas of interest that require close monitoring and deeper comprehension. Access comprehensive metrics that provide detailed information on the clicks made within each selected region, enabling you to gain valuable insights and insights into user behavior within those specific areas.

User Flows Refinement

Filters & segments

Effortlessly analyze user flows by leveraging customizable filters and segments, allowing you to delve deeper into user behavior and preferences. This enables you to gain valuable insights and a comprehensive understanding of how users navigate and interact with your platform or application.

Adaptable flow control

Customize user flows with ease, according to your preferences. Exclude specific items, establish clear steps, and organize content within a single, cohesive section, providing a streamlined and focused view. This customization empowers you to tailor user flows to your specific needs, ensuring a smooth and seamless experience.

Highlighted areas

Capture attention and emphasize critical interactions and steps within the user flow by utilizing visually striking highlighted areas. This technique ensures a clear and intuitive understanding of key actions, enabling users to easily comprehend and navigate through the essential aspects of the flow.

Screen views

Enhance comprehension and simplify understanding of the user journey by seamlessly integrating screen images into flow steps. By associating actions with their corresponding screens, users can effortlessly grasp the progression of the user experience and gain a clear visual representation of each step within the flow. This integration of screen images promotes a more intuitive understanding of the user journey.

Enhanced Figma Prototype Testing

We are delighted to announce our latest enhancements to Figma prototype testing, explicitly designed to boost your user research.

  • Completion paths support interactive components

    To make your user research more effective, we've expanded our completion paths functionality to support Figma's interactive components. This feature identifies the various states of your interactive components and tracks all user interactions.

  • Dynamic Click Tracking

    Enhance your insights into user behavior with our interactive click tracking. As you navigate your prototype, you can now see every user click and heatmap on each element and state, displayed interactively on your prototype.

  • Advanced User Flows

    Our User Flow capabilities have been enriched to support Figma variant interactions (interactive components) within the flow. During your research, this enables the examination of how users navigate and interact with various design variants. This provides you with a detailed understanding of how users navigate paths, interacting with complex interfaces along the way.

Session Recordings for Figma prototypes

The Session Recording feature for Figma prototypes has undergone significant improvements, transitioning from "experimental" status to "beta." As a result, it is now available for studies conducted on both mobile and desktop devices.

In order to ensure a seamless experience for both study participants and researchers reviewing the Session Recordings, all user interactions are played back directly on your prototype. This means that the Figma prototype is loaded, and all user interactions are reproduced during playback.

It is important to note that making changes to your prototype should be avoided. We strongly recommend against updating the library, modifying components, or making any alterations to the imported prototype used for user testing in Useberry. These actions could potentially result in data loss for the Session Recording, leading to the omission of certain user interactions. It is therefore more optimal to keep your prototype on a separate Figma file.

Small But Essential Updates to Study Creation

Realistic study preview

The "Create" tab now offers a feature that allows you to preview the realistic look and feel of your study. This preview is adaptable for both desktop and mobile devices, providing a more comprehensive understanding of the user experience.

Customize study language

To provide flexibility in study creation, we've added a feature that allows you to customize the language of your study directly from the "Create" tab.

Prototype filling option

Within the Viewport Settings, we've introduced a new option that enables you to fill (scale up or down) a prototype when the study is being accessed via desktop or mobile devices. When this option is enabled, it will override the viewport dimensions, adjusting them as necessary.

Interactive study preview with Jumps Mode

To enhance the study creation experience, we've developed a new feature — Jumps Mode. This feature makes your study preview interactive, enabling you to test your jumps directly on the preview available on the "Create" tab. You can move from one block to another, allowing you to experience your study as your users will.

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