Ensuring quality research and participant trust is central to usability testing. In pursuit of this mission, we've integrated two pivotal enhancements that will refine the testing process and elevate the user experience. Here's a deep dive:
1) Enhanced PII Data Security in Recordings for Website Usability Testing
Amidst the nuances of website usability testing, the essence of safeguarding personal data stands unparalleled. To bolster this, we’ve launched the Enhanced PII Data Security feature. As participants navigate and provide feedback, any personal information they might share is automatically masked during session recordings.
Key Highlights:
Heightened Privacy: Sensitive text information is cloaked seamlessly during session recordings.
Trust Catalyst: Assures participants of uncompromised confidentiality of their personal details.
Compliance Alignment: Streamlines your research process with adherence to data protection norms and guidelines.
Addressing Core Challenges:
Mitigating concerns over inadvertent personal information exposure.
Eliminating tedious manual data masking post-recording.
Fortifying compliance in live website usability studies.
2) Completion Screen Delay
Every phase of a usability test is significant, right down to its closure. However, the finale deserves special attention. Understanding the essence of this crucial juncture, we’ve introduced the Completion Screen Delay feature. Now, as participants approach the end of their journey, they're given those few extra moments to grasp the final screen, enriching the feedback process.
Key Highlights:
User-Centric Approach: Provides participants with ample time to comprehend the final screen.
Customizability at its Best: Offers the freedom to designate delay durations, up to a span of 2 seconds.
Insight Augmentation: The subtle delay can pave the way for more comprehensive feedback by preventing rushed transitions.
Addressing Core Challenges:
Preventing sudden screen changes after tasks.
Ensuring participants fully engage with the final screen's content.
Catering to the demand for a nuanced user testing environment.
Our commitment is clear: to provide tools that prioritize both the researcher's needs and the participant's experience. Dive into these new features and enhance your research process.