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Using Userback with Zendesk Chat
Using Userback with Zendesk Chat
Jon avatar
Written by Jon
Updated this week

Zendesk Chat is a live chat dashboard that provides a fast and responsive way to connect with customers in real-time. You can have the Userback widget trigger a live chat via Zendesk on your website by following the simple instructions below.

zendesk_chat.png

Open a Zendesk Chat

  1. Navigate to Edit Widget

  2. Toggle on the 'Custom Link'

  3. Copy and paste this code into the field

    javascript:$zopim.livechat.window.show();
  4. Click Save & Exit

πŸ’‘Tip: If you need more control over how the Zendesk Widget works, check out our Zendesk Widget API Doc

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