When you connect Teamwork, feedback from your site becomes a task in your chosen project and task list, with its annotated screenshot and details attached. This is a 1-way integration: changes in Teamwork stay in Teamwork.
Before you start
Your Teamwork site address, for example
yourcompany.teamwork.com.A Teamwork API token. See Teamwork's API key guide for where to find it.
The project and task list you want tasks created in, set up in Teamwork.
Connect Teamwork
Go to Feedback > Settings > Integrations.
On the Teamwork card, click Connect.
Enter your Teamwork Site address and API token.
Choose the Project and Task List new tasks should go to.
Choose when feedback is sent: Manually, Automatically, or Automatically and Resolve in Userback. For the automatic options, pick which feedback types to include.
Click Test. A test task appears in the task list. Check it, then delete it.
If you chose Manually, send individual items by opening a feedback item (or its notification in your Inbox) and clicking Send to Teamwork.
Troubleshooting
Tasks stopped appearing in Teamwork
API tokens belong to the person who created them. If that person has left, lost access to the project, or regenerated their token, the connection stops working. Update the token from Workspace Settings > Connected Apps, and check Workspace Settings > Integration Log for the exact error.
What's next