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Credit cap for subscribed users

Updated over 2 weeks ago

Overview

To keep balances reasonable, monthly subscription credits stop accruing once your balance reaches three times your current monthly subscription amount.

Example

Scenario

Monthly plan

Current balance at billing date

New credits added?

Regular usage

1 ,000 credits

2 400

Yes – balance → 3 ,000

Over cap

1, 000 credits

3 100

No – balance → 3 ,000

FAQ

  • Can top-up credits exceed the cap? — Yes. You can add credits freely, but on each billing date any balance above 3x your monthly plan is automatically trimmed back to that limit.

  • Why impose a cap? – It prevents unintended stockpiling that could distort costs

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