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Messaging Experience in Usly

Henry Usly avatar
Written by Henry Usly
Updated over 7 months ago

At Usly, we've built a messaging suite to help you connect better with fans and increase results. Instead of just chatting, your inbox becomes a smart workspace built for performance.

🚀 Smarter Messaging Starts Here Usly's inbox is more than a chatbox — it's a full dashboard for understanding and managing your fans. We give you all the context you need to drive more sales and keep your best fans engaged.

🔍 Key features include:

  • 📊 Fan Insights Panel: Every fan has a dedicated insight panel showing data like last purchase, content history, and origin platform (TikTok, Reddit, Discord, etc).

  • 📝 Custom Notes: Add notes during conversations — track priorities, reminders, or specific interests.

  • 🏷️ Behavior Tags: See if fans are active spenders or just browsing. Default tags include "Timewaster," "Good Buyer," and "Spender" — all customizable in your Agency Settings.

  • 🌍 Fan Source Tracking: See where each fan came from, helping you understand what channels convert best.


🔔 Stay Notified & React Quickly Never miss a message again — blue dots appear over creator profiles when new fan messages arrive, and you’ll even see the number of unread chats.


📦 Content Status Tags Each media file you send is now tagged to prevent confusion and duplication. You’ll see instantly whether a fan:

  • Has received it for free ("Subscriber")

  • Has purchased it ("Purchased")

  • Hasn’t responded yet ("Pending")


😊 Emoji Integration Employees can now insert emojis directly from the messaging window to make replies more personal and expressive — no need for extra tools.


🧠 Script-Based Messaging (For Speed & Structure) Streamline chats with prewritten scripts. Each script can contain a message, media, and price. You can configure these under the "Creator" > "Script Settings" section. During a conversation, just click the “Script” button in the chat to instantly insert one of your templates.

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