1. If your order hasn’t shipped yet:
You may be able to cancel it through any of the following:
My Account page
Your order confirmation email
Live Chat using the order status option
2. If your order has already been processed:
Cancellation may no longer be possible. Please contact us as soon as possible — if the order has already shipped, you may need to start a return after it arrives.
For returns or exchanges, please use the link below.