The short answer
Your trading platform (MetaTrader 5, TradeLocker or MatchTrader) shows your live balance and equity as you trade. Your UZO dashboard shows your official objectives: target progress, drawdown status and payout eligibility. The dashboard is the source of truth. A small mismatch is normal and usually comes down to a short sync delay or to a number the dashboard calculates differently on purpose.
What the platform shows
The platform is your trading cockpit. It shows real prices from third-party feeds, your open positions, your floating profit or loss, and your live balance and equity updating tick by tick. It applies the same real spreads and commissions every trader sees.
What the platform does not do is judge your evaluation. It will happily show you an equity figure without telling you whether that figure passes your target, breaches a drawdown rule, or counts toward a payout. That judgment lives on the dashboard.
What the dashboard shows
The UZO dashboard is the official record of your account. It takes the same trading data and measures it against the rules of your specific product, so you always know exactly where you stand.
Target progress: how close you are to your profit target, where your product has one.
Drawdown status: your daily and maximum drawdown room, calculated against the correct reference (your daily drawdown resets at 00:00 UTC).
Objective checks: minimum trading days and any other conditions for your product.
Account state: whether you have passed, breached, or are eligible for a payout.
Because the dashboard applies your product's rules, some of its numbers are meant to differ from the raw platform figure. For example, a drawdown limit is shown as room remaining against a defined reference level, not as your live equity. Those are two different measurements of the same trading, not a contradiction.
The 90/10 split is about rewards, not your equity
You keep 90%
The 90% trader / 10% firm split applies to the rewards you earn, not to the raw equity shown inside the platform. The platform shows your full simulated equity. The split is applied when a reward is calculated, so do not expect the platform balance to already reflect it.
Why the two can differ at any moment
Reason | What you see |
Sync delay | A recently closed trade shows on the platform a little before the dashboard catches up. |
Different measurement | Drawdown room and target progress are calculated against rule reference levels, not your live equity. |
Open vs realised | Floating profit on open positions moves the platform equity before anything is locked in. |
Rewards split | The 90/10 split applies to rewards, so the platform shows full equity, not your share. |
Sync timing
The platform updates in real time. The dashboard refreshes shortly after, so right after you close a position there can be a brief window where the two are not identical. This is expected and resolves on its own within a short time.
If you have just placed or closed a trade and the dashboard has not moved yet, give it a moment and refresh. In almost every case the gap closes by itself once the data syncs.
When figures truly disagree
If you have waited, refreshed, and the dashboard and platform still report a difference that you cannot explain by a rule calculation or the rewards split, treat it as something to check rather than something to act on. The dashboard remains the record for pass, breach and payout decisions.
Reach our team
Email support@uzo.com with your account ID, the figure on the platform, the figure on the dashboard, and roughly when you saw the difference. A couple of screenshots help us confirm it quickly. We would rather you ask than worry.
Related
Dashboard tour
How your evaluation is assessed
The 90/10 split explained
Contact and support