This checklist ensures all essential systems, supplies, and guest-facing features of a newly set-up unit are fully functional and documented. It must be completed by the cleaner or assembler immediately after setup and before the unit is listed as guest-ready.
Why This Matters
Verifying functionality, safety, and clear guest instructions during the setup phase avoids costly last-minute fixes, negative guest experiences, or property damage. It also enables seamless check-ins, reduces support requests, and ensures compliance with brand standards.
What You Need
Access to all units and storage closets
Cleaning supplies and basic consumables
Lockbox and thermostat setup completed
Phone capable of recording video
Wi-Fi access
Steps – Post Setup Checklist
Lockbox and Entry Video Instructions
Record a video of yourself:
Opening and closing the guest lockbox
Opening and closing the spare key lockbox
Record a walkthrough video:
From the parking area to the lockboxes for the building keys
Document the following codes (send to operations manager):
Guest lockbox code
Spare key lockbox code
Cleaner’s closet lock code
Water and Plumbing Check
Verify hot water works at all faucets in each unit:
Washroom sink faucet
Kitchen sink faucet
Flush all toilets in each unit to ensure proper operation
Appliance Functionality Check
Confirm that the following appliances are working in each unit:
Stove
Oven
Dishwasher
Fridge
Laundry machine
Dryer
Test the TV to ensure it:
Turns on
Is connected to the internet
Is functional with remote and/or streaming services
Consumables & Cleaning Supplies
Ensure the following are stocked and ready:
Cleaning products
Paper towels, toilet paper
Dish soap, hand soap, shampoo/conditioner/body wash
Laundry detergent (if in-unit laundry exists)
Trash bags and liners
Thermostat & Climate Control
Check that the thermostat works for both heating and cooling
Record a video showing:
How to use the thermostat
Where it is located in the unit
Utilities and Equipment Location
Identify and document the location of the following:
Electrical panel
Internet router
(Take photos or a short video if visibility is not clear)