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Rent Payment Process

How rent is paid for your units

Updated over 3 weeks ago

Introduction

To make rent payments seamless and transparent, Vacarya manages all building rental payments through a secure portal. This ensures that your rent, utilities, and any additional charges are processed on time each month and that you always have clear documentation for your records.


How Rent Payments Work

  1. Provide Your Bank Details
    To set up recurring rent payments, you’ll need to share the following information with our team:

    • Name on bank account

    • Routing number

    • Bank account number

    • Business or personal account designation

    • First & last name of account holder

    • Date of birth

    • Mobile number

    • Billing address

    Your information is stored securely in the building rent portal and used only for processing rent-related transactions.


  1. Monthly Rent Processing

    • Rent payments are reviewed and processed by our Accounts Team on the 1st of each month.

    • Your account will be charged for:

      • Monthly rent

      • Utilities

      • Any applicable miscellaneous charges (e.g., replacement keys, late fees, etc.).

    Important: It is your responsibility to ensure there are sufficient funds in your account to cover these payments.


  1. Payment Confirmation

    • Once payment is completed, our team will upload both a screenshot of the receipt and a copy of the ledger to your AppFolio account.

    • These can be found under Shared Documents for your records.


Paying By Credit Card

Some clients want to pay by Credit Card to increase their US credit score. This is an option.

These are the details we would need:
Card number
Expiration date
CVV
Name on card
Date of birth
Mobile Number
Billing Address

  1. Some portals will accept Amex, others don't. If you want to pay with AMEX and the portal does not allow it, we can help. You can pay via our payment link.

  2. You can make your payment for rent at this link: https://www.vacarya.com/payment
    - Select “Rent"
    - Please pay the rent amounts for each unit separately, + 3.5% credit card processing fees
    - Then send a screenshot of the payment to your group chat


Final Notes

By centralizing payments through our secure process, you can rest assured that your rent obligations are met on time and that you’ll always have transparent records of each transaction.

If you have any questions about your rent charges or need assistance accessing your payment history, please reach out to Delfina or Jessica in your WhatsApp group chat, or through the Intercom chat at vacarya.app

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