If you have not granted access, your Home Valet will knock on your door three times and wait for 5 minutes. After that time, your Home Valet will try to contact you via text and call using the numbers in your Valet Living Home profile. If there is still no response, the order will not be completed, and you will be charged a 50% cancellation fee.  Granting home access is the easiest way to avoid this! 

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