Overview:
You have the ability manage your team members within your company settings. This includes inviting new team members, restoring access for previous members on the platform or removing access for others.
All requests are on an approval basis and need to be approved by Valve employee's.
Access:
All users
How to use ?
Open up settings in the top right corner of the menu bar and click on "Members".
By default you land on the active members list. You can as well click on "Inactive" and request to activate old accounts.
Click on "Invite new members" within the "Active" tap. A pop-up will appear, where you can add as many team members as you want with their corresponding role.
Pre-fill the requested data and click on "Request access"
Next Valve will review the request and respond as soon as possible.
When the request is approved the client will receive a invitation e-mail with a temporary password and their user-name.
Upon entering the username & password, the new user is prompted with a password reset request.
The same workflow applies as well, when requesting reactivate old accounts within the "Inactive" members list.
To remove a user from Valve, you can click within the "Active" members list on the minus icon and request to remove the license. Upon review, Valve will make the user inactive.
Troubleshooting:
If you made a request quite a while ago and we have not yet answered, please send us a direct e-mail to cs@valvespace.com. We will review the request and come back to you as soon as possible.