Vanta’s Engagement Letter helps you build trust with prospects and stakeholders before your audit is complete. It confirms your active subscription with Vanta, outlines your engagement with an auditing firm, and includes a link to your Trust Center so others can view your real-time security posture. This feature is especially useful for sales, compliance, and leadership teams who want to move quickly without sacrificing trust.
Access the Engagement Letter
You can access the Engagement Letter by following the workflow guide in your Compliance Roadmap.
Run through the guided workflow to generate your personalized letter
You can download it as a PDF or share it via your Trust Center
We recommend sharing your Trust Center link, since Vanta keeps the letter updated automatically as your audit details change
To make your Trust Center public, toggle on Enable public access in Trust Center Settings.
What the Engagement Letter Includes
The Engagement Letter automatically pulls your company’s most up-to-date information from the following sources:
Data | Where we pull the data | How to change it |
Company Name | Settings > Business Information | Update this on the Settings Page |
Audit Firm | The auditor linked to your SOC 2 or ISO 27001 audit | Update the auditor on the Audits Page |
Type 1 vs. Type 2 | Your answer during onboarding to Vanta | Reach out to support@vanta.com |
Audit Start Date | The date from your audit details or onboarding info | Update this on the Audits Page or through the Compliance Roadmap |
Trust Center Link | Trust Center Settings | Update this in the Trust Center settings |
Frequently Asked Questions
If I’ve purchased multiple frameworks, do I get multiple letters?
No, Vanta provides one Engagement Letter regardless of how many frameworks you’re working on.
Which frameworks are supported?
SOC 2
ISO 27001
How is the letter updated?
Vanta automatically updates the letter any time it detects a change in the field.
How can I see when the letter was last updated?
You’ll find the latest refresh date in your Trust Center Knowledge Base.
Can I delete the letter?
Yes, you can delete the Engagement Letter at any time.
What if I need the letter again after deleting it?
Reach out to us at support@vanta.com and we’ll help you restore it.