If you are playing at Vegastars and a game freezes or malfunctions, try re-entering the game first. This usually restores your active session so you can continue your round, feature, or bonus buy where it left off.
If you still cannot resume play, reach out to our support team on live chat or email. The team will investigate and help you get back to playing as quickly as possible.
If a feature or bonus buy is interrupted, it will not be lost. The game settles automatically in the background, and your bonuses will run the next time you open the game, even if you return later.
We know technical problems can be annoying. Vegastars aims to keep your experience smooth, and our support team is available to help whenever you need it.