When submitting a bug report for the Veli App, it is important to include as much relevant information as possible.
This will help our app developers to identify and fix the issue more quickly and efficiently.
Some key information that you, as a Veli customer, should include in a bug report:
A detailed description of the issue:
You should clearly and concisely describe the problem they are experiencing. This should include details such as when the issue occurred, your actions, and any error messages or feedback you received.
The device and operating system type:
You should provide information about their device and operating system. This is important because different devices and operating systems may have different compatibility issues or bugs.
The version of the app:
You should provide the version of the app they are using. This is important because different app versions may have different bugs or issues.
Any relevant screenshots or videos:
If possible, you should provide screenshots or videos of the issue you are experiencing. This can help the app developers to better understand the issue and identify the cause.
Overall, providing as much detailed and relevant information as possible in a bug report will help the Veli developers quickly and effectively fix the issue and improve your user experience.