Admin users can create as many user accounts and roles as they need in Vemcount. There is no limit on the number of users or roles.
Before you start
Three things control what a user can see and do. Set up all three, or the user can log in but will see no data.
Permissions: what the user is allowed to do.
Role: a saved set of permissions. Optional, but recommended for consistent access.
Company and location access: which data the user can see.
How to add a user
Path: Cogwheel (Settings) > Users > Add user
Log in with Admin credentials.
Click the cogwheel (Settings) in the top-right corner and select Users.
Click Add user.
Fill in the user details: Base company, Username, Email, Full name, Timezone and Language.
Click Save and go to permissions.
Assign permissions one by one, or apply a predefined Role.
Go to Companies and assign the right company, location or sub-location.
Click Save.
Send the user a welcome email: open the user profile and choose Send welcome email. The user sets their password from the link in the email.
Tip: always assign both permissions and company or location access. Without company or location access, the user will log in but see no data. You can use Assume as this user to check the account before you send the welcome email.
Related articles
Types of user permissions
How to create user roles
Assign a user to Company or Location(s)
How to send a welcome mail with login details
When to contact support
If Add user is missing, the user cannot be saved, or the new user still sees no data after you checked permissions and location access, email support@vemcogroup.com with the user's email address and your company name.