The Settings menu is the admin hub for all platform configuration. Access it by clicking the cogwheel icon in the top-right corner of any Vemcount page.
Settings menu items
Companies | View, manage, and navigate your company and location hierarchy. Access all sub-locations and their configurations. |
Devices | Search and manage all sensors across all locations. Check online/offline status, view device details, move sensors between locations, connect remotely, and deactivate devices. |
Users | Create, edit, and delete user accounts. Assign permissions, roles, and company/location access. Impersonate users for troubleshooting. |
Data Manager | Manage footfall data — import, edit, export, and download templates. Manage sales data and use simple footfall tools. |
Health Issues | Monitor device health alerts. View all sensors with connectivity issues. Set up notification rules and escalation paths for when sensors go offline or produce anomalous data. |
Views | Get a complete overview of all locations, companies, and devices in the account. |
Branding | White-label configuration — custom login domain, logo upload, CSS overrides, colour themes, and Microsoft Entra ID / OAuth setup for SSO. |
Services | Manage subscriptions, licenses, server allocations, gateways, screens, and email/SMS usage allowances. |
Sensor Periods | Configure data retention periods per sensor. |
Currencies | Set and manage the currencies used across sales and revenue reporting. |
Who can access Settings?
The Settings menu is visible to Admin users and users with the Manage Users permission. Some sections (Branding, Services) may be restricted to account-level admins only.
Best practice: Regularly review the Health Issues section to catch offline sensors early. A sensor that goes offline undetected can cause data gaps that cannot be backfilled.