Standard Users have view-only access to dashboards and reports assigned to them by their Manager or Administrator. This guide explains every widget and feature available to you.
What you can and cannot do
✅ | View real-time and historical dashboards |
✅ | Read reports shared with you by your manager |
✅ | View the events calendar |
✅ | Receive alerts configured by your manager |
✅ | Change the dashboard date range and your profile language |
❌ | Create, edit, or delete dashboards or reports |
❌ | Access Settings, add users, or configure devices |
❌ | View data outside your assigned locations |
Reading your widgets
Live Inside | The large blue number shows how many people are inside the store right now. Updates every few seconds. Use to judge how busy the store is at any moment. |
Visitors Today Per Hour | Bar chart showing visitor arrivals by hour today. Taller bar = busier hour. Use to identify peak times (typically 14:00–17:00). |
Visitors Today | Total visitor count for today. A single quick daily total. |
KPI Target | Shows current vs. target. A red negative % means below target; green means target reached. Set by your manager. |
Live Queue | People currently waiting in a specific queue + average wait time in seconds. If high, notify your supervisor. |
Age & Gender | Approximate demographic breakdown of today's visitors. Calculated automatically by AI sensors — no personal data is stored. |
Top / Bottom Locations | Ranked list of locations by visitor count today. % in brackets = that store's share of total traffic. |
Changing the date range
Click the 📅 calendar icon in the dashboard toolbar (top-right) to change the time period across all widgets: Today, Yesterday, This Week, Last Week, This Month, Last 30 Days, or Custom Range.
Frequently asked questions
Why does my widget say 'Sample data'? | Sample data appears when a sensor is not yet connected or is in test mode. Contact your Administrator. |
Dashboard shows 0 visitors but store is open | The sensor may be offline. Notify your store manager or Administrator to check Health Issues. |
Live Inside count seems wrong | The system counts entries and exits separately. If a sensor missed an exit event, the count may lag. It self-corrects over time. Admins can reset the counter manually. |
How do I change the language? | Click your avatar (top-right corner) → Profile → Language setting. |
How do I log out? | Click your avatar (top-right corner) → Log out. |
Can I see other stores' data? | Only if your Administrator has granted you that access. By default, users see only their assigned locations. |