Vemcount and Vemtrack are software licences billed per connected sensor, per year. You pay for software — not hardware. Buy sensors from any source: our webshop, direct from the manufacturer, a local distributor, or a third-party reseller. The connection documentation is the same regardless of where the hardware came from.
How the licence model works
Every sensor you connect to Vemcount or Vemtrack consumes one licence. Licences are billed annually (ARR — Annual Recurring Revenue). The more sensors you connect, the more value you get from the platform — and the higher your ARR grows.
1 connected sensor | = 1 active licence |
Licence period | Annual (12 months from activation) |
Billing model | Per sensor, per year (ARR) |
Hardware source | Any — your webshop, manufacturer direct, third-party reseller, existing inventory |
Platform | Vemcount (Xovis + Milesight IoT sensors) or Vemtrack (TDI Re-ID sensors) |
What counts as a "sensor" for licensing
Each physical sensor unit that is registered in Settings → Devices and actively sending data to Vemcount counts as one licence. This includes:
People counting sensors (Xovis PC2, PC3, PF-L, Milesight VS125, VS133, TDI TD2000, etc.)
IoT sensors (Milesight AM series CO₂, VS330 occupancy, WS201 fill level, CT101 energy, etc.)
Any other sensor connected via HTTP push, LoRaWAN, MQTT, or FTP integration
A Milesight LoRaWAN gateway (UG65, UG67, SG50) does not count as a licence — it's infrastructure, not a data-generating sensor.
Trial period
New accounts start with a free trial period. During the trial you can:
Connect sensors and see live data
Build dashboards, reports, and alerts
Test all platform features without restriction
When the trial ends, connected sensors automatically convert to paid licences. You'll receive an invoice for the annual licence fee per sensor. There's no need to re-configure anything — your sensors and dashboards remain exactly as set up during the trial.
Adding sensors during an active subscription
You can add sensors at any time during your subscription period. New sensors added mid-year are licenced on a pro-rata basis — you pay for the remaining months of the current annual cycle, then renew with all sensors at the next anniversary.
There is no approval process or sales call required to add sensors. Simply:
Connect the sensor (following the relevant setup guide)
Register it in Settings → Devices
The licence activates automatically when the sensor sends its first data
Removing sensors
You can deactivate a sensor at any time by removing it from Settings → Devices. The licence is not automatically cancelled for the current period but will not renew at the next anniversary date. Contact support@vemcogroup.com to adjust your licence count at renewal.
Where sensors come from — it doesn't matter to us
Vemco Group is sensor-agnostic for licensing purposes. All of the following are valid:
Vemco webshop | shop.vemcogroup.com — sensors pre-configured and tested by us |
Xovis direct | Via Xovis HUB — Gold Partner pricing, full firmware support |
Milesight direct or distributor | Any authorised Milesight reseller globally |
TDI direct or distributor | TD Intelligence EMEA partner network |
Existing inventory | Sensors you already own can be connected as long as they support the required protocols |
Third-party resellers | Amazon, local IoT distributors, etc. — the sensor works the same regardless of purchase channel |
Platform: Vemcount vs Vemtrack
Vemcount | Main platform — people counting, IoT sensors, dashboards, reports, alerts, API. Supports Xovis, Milesight, Brickstream, TDI (basic), and other sensors. |
Vemtrack | Re-ID / unique visitor platform — TDI TD2000 G2/G3 + TD4001 edge unit only. Advanced journey analytics, heatmaps, unique visitor deduplication. Separate licence. |
How to see your current licence count
Go to Settings → Devices. The number of active (green) sensors listed equals your current licence count. Any sensor showing as offline or inactive still counts toward your licence until removed.
Questions about pricing or invoices
Contact support@vemcogroup.com for licence quotes, invoice copies, or bulk pricing enquiries. For trial-to-paid conversion assistance or reseller pricing, email at@vemcogroup.com.