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Services & subscriptions

Vemcount Services dashboard — Overview, Devices (screens/gateways), Service Usage (email, SMS/WhatsApp), Subscriptions (trials, missing licences, suspicion list, plans), and Servers. Plus the per-sensor ARR licensing model. Internal reference.

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Written by Vemco Group

Internal reference — super-admin and partner functions. Not for end customers.

Path: Settings gear > Services. The platform-operations dashboard, with a left sidebar covering usage, devices, subscriptions and infrastructure.

Sections

  • Overview — headline counters for email and SMS/WhatsApp usage, on-prem servers, subscriptions, licences, gateways and screens

  • Devices — Screens and Gateways

  • Service Usage — Email Tracker, SMS & WhatsApp

  • Subscriptions — Subscriptions, Sensors On Trial, Sensors Missing License, Suspicion List, Unapproved Orders, Subscription Plans

  • Servers — on-premises and cloud infrastructure management

Licensing model

Each sensor carries one annual licence (ARR). The Subscriptions area surfaces sensors on trial, sensors missing a licence, and a suspicion list for anomalous accounts, so revenue leakage (active sensors without a licence) can be found and corrected. Gateways and edge processors are infrastructure, not licensed sensors.

Live counts (emails sent, licences in use, missing licences, server status) are shown on the Overview inside the platform; they are intentionally not duplicated in this documentation.

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