A payout might fail if there isn't enough balance in the sales balance or if incorrect information is provided while setting up the payout account, resulting in funds being deposited into the wrong account.
Please ensure accurate information is entered when creating a payout account. Peradventure, the incorrect details are submitted, kindly delete the payout account and create a new one.
To delete a payout account, follow these steps:
1. Navigate to the settings at the home screen's bottom left.
2. Choose "payout accounts."
3. Locate the specific payout account you wish to remove, and tap the ellipsis (three dots) at the screen's upper-right corner.
4. Select the "delete account" option.
Your payout account will be successfully deleted.
Please create a new one with the correct information. See how.