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I'm not getting my login code

Login and verification codes are sent from notifications@venice.ai. If the code is not arriving:

  1. Check your spam or junk folder.

  2. Add notifications@venice.ai to your allowlist or safe senders so the code is not filtered.

  3. Request a new code from the sign-in page and enter it on the website.

The verification code must be entered on the Venice website. Replying to the email does not complete sign-in. If codes still do not arrive after allowlisting, contact support so the email address can be checked against the delivery block list.

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