Accessing Your Account
This guide will help you log in to your Venture360 account quickly and securely. Whether you're an investor or a fund admin, follow the steps below to access your account.
Step 1: Navigate to the Login Page
Open your web browser (e.g., Chrome, Safari, Edge).
Navigate to the login link provided to you by your fund admin.
Bookmark this page for future access.
Step 2: Enter Your Credentials
Email Address: Enter the email address associated with your Venture360 account.
Password: Type in your password.
If you’ve forgotten your password, click “Forgot Password?” and follow the instructions to reset it.
Step 3: Two-Factor Authentication
Enter the verification code sent to your email.
Click “LOGIN” to complete the login process.
Step 4: Dashboard Overview
Once logged in, you’ll be directed to your portfolio overview page with performance metrics and navigation options.
Troubleshooting Login Issues
If you encounter any problems logging in:
Check Your Internet Connection: Ensure you have a stable internet connection.
Verify Your Credentials: Double-check that your email and password are entered correctly.
Clear Browser Cache: Clear your browser's cache and cookies if the login page isn’t loading.
Contact Support: If issues persist, reach out to our support team at support@venture360.com.
Additional Tips
Stay Secure: Avoid using public Wi-Fi when logging in to your account.
Save Time: Enable the “Remember this device” option (if available) to stay logged in on your personal devices.
Update Your Password Regularly: Change your password every few months to ensure account security.