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Request a Status Update or Send a Reminder Email to an Employer
Request a Status Update or Send a Reminder Email to an Employer

If you need a status update or would like to remind an Employer

Updated over a week ago

NOTE: Reminders can be sent after 48 hours of the verification being requested and every 48 hours after the first reminder is sent.

Verifent does not perform status updates.
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To send a reminder email to an Employer asking them to complete a verification, follow the steps below:

Click on the "Pending Requests" tab on the left side toolbar.

Search for the verification you'd like to send out a reminder for.

On the right side of the verification row you'll see a "Bell" icon. If the bell is green, click on the "Bell" and a text box will appear. Tell the Employer why this verification is urgent or needing rushed attention. An email from Verifent will be delivered to the Employer on your behalf with your message included.

There is no need to contact the Employer or Verifent. You're done!

If the bell is yellow, this verification is not ready for a reminder to be sent. You must wait until the allotted hours mark (mentioned above) has passed, and the bell will be green.

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