Person of Interest (POI) alerts notify you when a specific face is detected by a camera in your organization. You can choose or upload faces to track, and POIs are shared across the organization.
Create a POI
In Verkada Command, go to All Products > Cameras
.On the left navigation, click People
.
Manage POI list
To view or edit persons of interest in your organization:
In Verkada Command, go to All Products > Cameras
.On the left navigation, click People
.At the top, select People of Interest.
Click the photo of the POI you want to manage.
(Optional) Under the main profile photo, click
to add additional context pictures to improve accuracy. (Optional) On the left, under the image, configure tags, alerts, or provide notes on the specific POI.
To ensure you receive notifications for the correct POI verify the photo is a direct facial shot with no obstructions. Use a shot where the POI has no facial wear, such as sunglasses or a mask.
Live Person of Interest Alerts
Live Person of Interest Alerts are enabled by default and allow users to receive real-time alerts when a POI is detected. If you would like to turn this feature off follow these steps:
In Verkada Command, go to All Products > Cameras
.Select a camera.
Click Settings > Analytics.
Under People History > Face Detection toggle off Live Person of Interest Alerts.
Live Person of Interest Alerts are currently only supported on second-generation or newer cameras.
Delete a POI
In Verkada Command, go to All Products > Cameras
.On the left navigation, click People
.At the top, select People of Interest.
Click the photo of the POI you want to manage.
Click
next to their name and select 
Remove this person.
Need more help? Contact Verkada Support.