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How to send a new message via the message center

The Message Center is a great tool for sending messages to both colleagues and patients. In this guide, we’ll explain step by step how to do this. πŸ“©

Jelle Heisen avatar
Written by Jelle Heisen
Updated over 7 months ago

Sending messages to colleagues

Steps to send a message

  1. Click on "Messages" in the menu.

  2. Select the right colleague from the list.

  3. Type your message in the "Type your message" box.

  4. Send the message by clicking the arrow.

With these simple steps, you can easily communicate with your colleagues! πŸ‘©β€βš•οΈπŸ‘¨β€βš•οΈ

Sending messages to patients

Steps to send a message

  1. Click on "Messages" in the menu.

  2. Select the right patient from the box.

  3. Type your message in the "Type your message" box.

  4. Send the message by clicking the arrow.

  5. Your patient will see the message in their patient portal.

This way, you can also stay in touch with your patients! πŸ₯

How to search and filter staff in the message center

Steps to search for staff

  1. Search for a staff member: Use the search box at the top of the staff list. Type the name of the staff member you want to find in the "Search for a staff member" box.

  2. View the results: As you start typing, the right staff member will appear at the top of the list. Select the right person to continue.

With this feature, you can quickly find the information you need! πŸ”

How to see notifications for new messages

It’s important to stay updated on new messages. When a new message comes in, you’ll see this with a bright red dot next to "Messages" at the top of the menu bar. This makes it easy to see when you have new communication. πŸŽ‰

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