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What to do if your patient's invitation has expired?

Learn how to easily resend an expired invitation for your patient in the EHR. Follow these handy steps!

Jelle Heisen avatar
Written by Jelle Heisen
Updated over 7 months ago

Sometimes, a patient's invitation to create an account may expire. Don’t worry! You can easily resend it. Just follow these steps to help your patient get back on track. 😊

Steps to resend the invitation πŸ› οΈ

1. Go to the patients menu πŸ“‹

Click on "Patients" in the menu bar. This will give you access to all patient information.

2. View invited patients πŸ‘₯

Select the "Invited" option to see the list of invited patients. Here, you’ll find everyone who has received an invitation.

3. Find the right patient πŸ”

Search for the patient in the list that you want to invite again. Take your time; it may take a moment!

4. Click on the three dots

Click on the three dots next to the patient's name. This will open a menu with different options.

5. Resend the invitation πŸ“€

Choose the option to resend the invitation. Your patient will now receive a new invitation to create an account!

Conclusion 🌟

Resending an invitation is a simple process that you can complete in just a few steps. Make sure your patients always have the chance to create their accounts, even if the first invitation has expired. This keeps everything running smoothly and efficiently!

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