How can I make backups of my data? 💾
At Verne, we ensure that backups of your data are made automatically. This means you don’t have to do anything!
How can I contact technical support? 📞
Do you have questions or issues? Contact our technical support! This always goes through customer service, one of our staff members, or your account manager. They are ready to help you and can communicate with our technical team for the right answers.
How can I optimize system performance and speed? ⚡
At Verne, we make sure our applications perform optimally. But there are also steps you can take to improve speed:
Wifi speed: Ensure a stable internet connection.
Device performance: Check the capabilities of your computer or mobile phone.
Install updates: Make sure you have the latest updates on your device.
Cleanup: Free up space on your device by deleting unnecessary files.
By following these steps, you can boost system performance!
How can I diagnose and fix errors in the system? 🔍
If you encounter error messages or bugs in the application, take a screenshot of the error or note the error number. Provide this information to customer service via our help messenger. This helps us quickly diagnose and solve the issues.
How can I perform system updates and upgrades? 🔄
At Verne, we ensure that you always use the latest system updates for the application. We have only one live version, which means you always benefit from the newest features and improvements.
How can I reach technical support outside office hours?
If you need technical support outside office hours, you can always contact our customer service. Also, check the SLA terms for more information about Verne's availability.