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Help and troubleshooting
Help and troubleshooting
How to get help and resolve any issues with the Vertical City platform.
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7 articles in this collection
Written by
Andrew Williams
and
Vertical City Support Team
What to do if your weather is incorrect
Is the weather on your screen not working? Here's what to do
Written by
Vertical City Support Team
Updated this week
How does Condo Control work with our screens?
Connect Condo Control directly to our screens and post building notices from a central hub
Written by
Vertical City Support Team
Updated over a week ago
What do your screens look like?
Photos and video examples of our screens
Written by
Vertical City Support Team
Updated this week
How our Ad Revenue Share works
Learn about how Vertical City's revenue share works
Written by
Vertical City Support Team
Updated this week
General help and troubleshooting
If you ever run into problems with your accounts and screens, we offer you many ways to resolve your issue.
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Written by
Andrew Williams
Updated over a week ago
My screens aren’t working. Help!
We're sorry and we're here to help.
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Written by
Andrew Williams
Updated this week
Password reset and update
Do you need to update a password? Or did you happen to forget the one you were using? We have you covered.
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Written by
Andrew Williams
Updated over a week ago