Everything you need to set up your profile, prove your skills, and start connecting — as Talent or an Employer.
🧾 1. Creating Your Account
Download the Vetano app from the App Store or Google Play
Sign up using your mobile phone number
Enter the code sent to you
Select your role: Talent or Employer
Begin building your profile
🪪 2. ID Verification (Final Step)
This step is required to unlock:
Messaging and Connections
Visibility in Explore
Affiliate rewards
Future Booking access
How to verify:
Go to Settings → Verify ID
Upload a clear photo of your government-issued ID (license or passport)
Follow any prompts shown in the app
🛡️ This protects the community and ensures everyone is real and professional.
🎥 3. Uploading Skill Demonstration Videos
Required for Talent profiles
Your Intro Video and Showcase Media must:
Be authentic (no filters or overediting)
Show you working, speaking, or demonstrating a relevant skill
Be under 60 seconds (recommended)
📌 Upload these through your profile under the "Skill Showcase" section
🏢 4. Employer Quick Guide
Posting a Job
Tap “Post a Job” in the app
Include required skills, job description, or expectations
Share your job via QR code, link, or socials
Reviewing Applicants
Watch candidate videos directly
View profiles with verified info and media
Use a Connection to message a candidate (only charged if accepted)
✂️ 5. Talent Quick Guide
Profile Must-Haves
Name, tagline, bio
Intro video and showcase media
Career timeline and attachments
ID verification
Making Strong Videos
Use natural lighting and good sound
Show exactly what you do (cutting hair, tattooing, doing nails, etc.)
Be direct, clear, and professional
Control Visibility
Set your profile to public, invite-only, or hidden
Only verified users can contact you
💳 6. Pricing and Payments
Vetano uses a pay-per-connection model:
5 Connections → $379
10 Connections → $599
20 Connections → $999
Unused requests are refunded after 24 hours if not accepted.
All payments are processed through your app store.
🧰 7. Common Issues & Fixes
Account or Verification Fails
Make sure info matches your documents
Use a stable internet connection
Contact support if needed
Video Upload Problems
Check your device storage
Confirm file type and size
Reboot the app or reinstall if needed
Payment Issues
Check payment method and available funds
Use “Contact Support” in Settings if needed
🛡️ 8. Trust & Safety
Verification ensures real people connect with real people
Contact info is private until a Connection is accepted
You can report issues or abuse directly in the app
❓ 9. Frequently Asked Questions
Q: Can I change my uploaded videos?
Yes — just go to your profile and replace or update them anytime.
Q: What if my verification fails?
Double-check your ID, retry the process, or contact support.
Q: How do I delete my account?
Go to Settings → Delete Account, or contact support through the app.
Need help? Open the Intercom Messenger in the app and ask away — Vivi’s got you covered.