Effective Date: August 1, 2024
Your privacy matters. At Vetano, we’re committed to protecting your personal information and being transparent about how we use it.
This Privacy Policy explains what we collect, why we collect it, and how you can control your data.
1. 📥 What We Collect
a. Information You Provide
Account Info: Name, email, phone number, password
Profile Info: Bio, work experience, skills, city or zip code, profile photos, intro videos
Verification Info: Government-issued ID or other verification documents
Payment Info: Handled by trusted third-party providers (we never store your card info)
Communications: Messages, applications, support requests
Form Submissions: Waitlist signups, affiliate inquiries, giveaways, etc.
b. Information We Collect Automatically
Device & Browser: OS, model, browser version
IP Address: For location and fraud protection
Usage Logs: Pages visited, buttons tapped, error logs
Cookies: To remember you and improve experience
2. 🎯 How We Use Your Information
We use your info to:
Create and manage your Vetano account
Match talent with employers, and clients with service providers
Show your profile (based on your privacy settings)
Process payments for Connections or bookings
Verify your identity for trust and safety
Communicate with you (support, updates, reminders)
Analyze and improve our product
Prevent misuse or fraud
Enforce our Terms of Use
We do not sell your personal information. Ever.
3. 🔁 Who We Share It With
We only share your data when necessary:
Other Users: When you apply, connect, or share your profile link
Service Providers: Hosting, payments, verification, analytics
Legal Authorities: Only if required by law or to protect rights
Business Transfers: If Vetano merges or is acquired
4. ⏳ Data Retention
We retain your information:
While your account is active
As needed for legal or support reasons
Until you request deletion
You can delete your account anytime under Settings → Delete Account.
5. 🌍 International Use
Vetano is global — your data may be processed in the U.S. or other countries.
We follow GDPR, CCPA, and UK GDPR standards and use safeguards like Standard Contractual Clauses (SCCs).
6. 🍪 Cookies & Tracking
We use cookies to:
Keep you logged in
Personalize your experience
Improve app performance
Support limited advertising
You can manage cookie settings through your browser or device.
7. 🛠 Your Rights
Depending on your region (EU, UK, US), you may:
Access your data
Update incorrect info
Request deletion ("right to be forgotten")
Object to processing
Request data portability
Withdraw consent
📧 To make a request, email: privacy@vetano.com
8. 🧼 Account Deletion & Data Requests
You can:
Delete your account from the app
Request correction or download of your data
Expect a response within 30 days
9. 🔒 Security
We use:
Encrypted data transfer
Secure cloud storage
Authentication safeguards
No system is 100% bulletproof, so please use a strong password and don't share your account.
10. 🚫 Children's Privacy
Vetano is not for users under 18.
If we learn someone underage has created an account, it will be deleted immediately.
11. 📬 Updates to This Policy
We may update this policy occasionally.
You’ll be notified of significant changes through:
In-app messages
Website alerts
Email (if applicable)
Continuing to use Vetano after an update means you accept the new terms.
12. 📮 Contact Us
Email: privacy@vetano.com
Address: Vetano, Inc. | 4 International Drive, Suite 110, Rye Brook NY 10573