Developer support options
Email — developers@vetverifi.com (dedicated developer support, 1 business day response)
This Help Center — search the Developer & API collection for common questions
When contacting support, include
Your API partner account ID
The endpoint you're calling
The full request (redact your API key)
The full error response
Your programming language / SDK
SLA for approved API partners
Approved API partners have a 99.9% uptime SLA for the production API. Scheduled maintenance is communicated at least 48 hours in advance. Check status.vetverifi.com for real-time API status.