Before placing your first order with vFulfill, it’s important to configure a few key settings in your account.

Let’s walk you through what needs to be set up—step by step.

Click on Edit Brand Setting and upload the logo. It will appear on the invoice, placed on the Outer Box of your order, reflecting your brand identity with every order.
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Add your store’s support email and phone number. These details show up on invoices and help your customers reach out directly to you if they need assistance.

This ensures that all timestamps—order confirmations, dispatch, deliveries—are shown in your local time inside the vFulfill account. It helps avoid confusion while tracking order activity.
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Available on: Shaker & EarthQuaker plans
​Cost: ₹25 per order
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When enabled, vFulfill takes care of:

All this is done through automated channels like IVR calls, WhatsApp, and our support center.
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Switch on the toggle to enable OTP verification for all your orders. We highly recommend this for COD orders as this helps in reducing frauds, preventing fake orders, and improving delivery success.
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We've created this list to make it easier for you to identify Low, Medium, and High-risk delivery areas based on historical data. This helps you:

🧠 Smart order confirmations = better margins + fewer returns.
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Setting this up might feel small, but it sets the stage for everything that follows—you only need to do this once, and it’ll continue saving time and effort in the long run.
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If you need help with any step, we’re just a message away. 😊