Overview
This page is meant to be the cleanest, most comprehensive way to view and search for any information related to your payments. You can mix and match your search by payment status, vendor, payment batch, or remittance ID among other options.
Accessing the Payments Table
To access this page:
Click the Payments Tab in the Navigation Bar
Click the Payments option
Accessing this tab requires the Payment Initiator or Payment Approver user role.
Fields
Status: See status options in filter section below
Vendor: Name of Vendor
Remittance ID: The Remittance ID of the payment made to a vendor.
Batch Name: The name of the payment batch
Payment Date: The date the payment batch was approved
Inserted At: The date the payment batch arrived into Vic.ai
Est. Arrival Date: The expected date that payment should arrive for the vendor, based upon their payment method
Payment Method: The payment method for the payment
Amount: The amount sent to the vendor
Currency: The currency of the payment
Pay To Account: The address, ACH account, or where the payment is sent
Pay From Account: The account used to fund the payment
Submitted By: The Payment Batch Initiator
Paid By: The Payment Batch Approver
Filter Options
Transaction Status Options
Open Payments
Pending: The payment is awaiting funding from your bank account.
Submitted :Funding has been received and the payment has been submitted to the payment processor for issuing. This is typically a brief status, as payments move quickly to the next stage (Cleared for ACH, or Shipping for checks).
Funding: Funds are being allocated and a virtual card is being created for the vendor payment.
Issued: The virtual card has been issued and delivered to the vendor via email or their payment portal.
Shipping: The check is currently being processed for mailing.
Shipped: The check has been mailed to the vendor.
Closed Payments (final statuses)
Cleared: The payment has been successfully completed. This includes ACH payments clearing the bank, virtual cards being processed, or checks being deposited.
Failed: The payment could not be completed or delivered due to an issue (e.g., invalid vendor details, undeliverable address, or system error).
Returned: The payment was unsuccessful and the funds have been returned. This most commonly occurs when an ACH payment cannot be delivered to the receiving bank account.
Voided: The payment was canceled before completion (e.g., virtual card canceled or expired unused, check voided after issuance, or a stop payment was successfully processed).
Payment Data Options
Vendor
Remittance ID Contains
Batch Name
Payment Method
Currency
Payment Date: Choose between a dropdown option, put in dates for a range, or one date for an open range
Estimated Arrival Date: Choose between a dropdown option, put in dates for a range, or one date for an open range
Selecting a Payment
When you select a row by clicking it or pressing enter, you'll see the invoice(s) that comprise the single payment made to the vendor along with the date the invoice was ingested to Vic.ai, the payment terms, and amount fields.
Clicking the invoice number will open a new browser tab displaying that invoice on the Invoices tab. You'll need Accountant, view-only, Org Admin, or Company Admin permissions to see it.
Frequently Asked Questions (FAQ)
Can I see which bills were paid by a payment?
Yes. Each payment includes links to its associated bills for easy reconciliation.
Are payment statuses updated in real time?
Yes. Payment statuses update as transactions progress.
Can I search for a specific payment batch?
Yes. You can filter and search by batch name to quickly find related payments.
Who can access the Payments Table?
Users with the permission set of payment approvers and payment initiators are able to access this page. Contact your Vic.ai administrator or support team if you’re unsure if you have this permission set.