Introduction
Welcome to the Viewcy Check-in App! This guide will help event organizers easily navigate through the features of the app and streamline the check-in process at your events. Whether you're managing concerts, classes, or live shows, the app is designed to make your check-in experience as smooth as possible.
Key Features
Organization Selection Easily choose the organizations you are affiliated with to view and manage events related to your role. This makes it easy to keep track of the events that matter to you.
Event Management Browse both upcoming and past events with an intuitive interface. Events are organized in a straightforward way—nearest upcoming events are displayed first, while past events are sorted by the most recent.
Guest List Management View a complete list of guests registered for your event. Check guests in with just one click, and use the search bar to quickly find specific attendees. Filter guests by their check-in status to see who has already arrived and who is still expected.
QR Code Scanning Use the in-app camera to scan QR codes from Viewcy tickets, streamlining the guest check-in process.
Check-In/Check-Out Functionality Check guests in quickly with a single click. If needed, you can also check a guest out, with a double-click confirmation to avoid accidental changes.
Getting Started
Logging In Log in to the app using your credentials. This allows you to access events associated with your organization.
Select Your Organization After logging in, select your organization from the list provided. If you do not see any organization listed, please ensure that you have been added to an organization within Viewcy.
Accessing Events Once you select an organization, you can access both upcoming and past events. Simply tap on an event to view details such as the guest list and ticket information.
Checking In Guests Navigate to the event guest list. Use the search function to locate a specific guest or scroll to browse. Tap the check-in button next to a guest's name to mark them as present. A visual confirmation will appear.
Scanning QR Codes Select the QR Scan option from the event detail page. Point your device's camera at the QR code on the ticket to check the guest in. The app will automatically validate the ticket and update the guest status.
FAQs
How do I check a guest out if they need to leave?
To check a guest out, simply tap their name on the guest list, then confirm the action when prompted. This double-confirmation prevents accidental check-outs.What happens if a QR code doesn’t scan?
If a QR code fails to scan, you can manually search for the attendee's name in the guest list and check them in.Can I add guests directly from the app?
Currently, adding new guests directly through the app is not available. Stay tuned for updates in future versions.
Tips for Smooth Check-Ins
Arrive Early: Arriving ahead of time allows you to set up and ensure your app is working properly.
Test QR Scanning: Do a quick test of the QR scanning feature before guests arrive to make sure everything runs smoothly.
Thank you for using the Viewcy Check-in App! We hope it enhances your event experience by making guest management efficient and enjoyable.