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Adding Guests and POS Transactions with Stripe Terminal
Adding Guests and POS Transactions with Stripe Terminal

To efficiently manage guests and process payments at your event, follow these simple steps for adding manual orders using Stripe Terminal.

Turjo Khan avatar
Written by Turjo Khan
Updated over 2 months ago

Adding Guests to Your Event

  1. Access the Guest List:

    • Navigate to the guest list for your event.

    • Click on “Add Guest” in the upper right corner.

  2. Select Ticket Tier and Quantity:

    • Choose the ticket tier(s) and enter the number of tickets required.

    • Click on the ‘Continue’ button.

  3. Enter Guest Information:

    • Fill in the First Name, Last Name, and Email address (optional).

  4. Choose Payment Option:

    • On the Guest Info page, choose one of the following options:

      • Terminal Payment: Accept payment using the Stripe Terminal.

      • Cash Payment: Record a cash transaction.

      • Free: Add the guest without charging them.

    • For Cash Payment or Free, you will be redirected to the success page to complete the transaction.

Processing Payments via Stripe Terminal

  1. Proceed to Terminal Payment:

  2. Select Your Terminal:

    • Choose the terminal device you want to use.

    • The card reader is now ready to scan the customer’s credit card.

  3. Complete Payment:

    • Once the card is scanned, the payment will be processed, and a success message will appear.

    • If the payment fails, an error message will be displayed.

    • To cancel the transaction, click on ‘Cancel transaction’ to go back to the previous step.

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