You can cover Viewcy and payment processing fees (e.g., Stripe) by adding a fee to tickets. This fee will be visible to anyone purchasing your tickets.
How to Add a Fee to Tickets:
Go to Your Event Page
Navigate to the event ticket where you'd like to add fees.Access the Tickets Section
Click on 'Details' and scroll to the Tickets section.If you do not have any tickets yet, click on “+” to add a paid ticket or pass.
If you already have a paid ticket or pass, click EDIT next to that ticket.
Add the Fee
In the Price section, you will see a section labeled "Add Fees" where you can enter a custom fee. You will also see the breakdown of fees for Viewcy and Stripe, which helps you determine an appropriate fee to add to cover your costs.Calculate Fees Automatically
The system shows calculated fees for both Viewcy and Stripe, allowing you to see the total fee required to cover costs. You can either use this suggested fee or enter a custom value. If you prefer to absorb these fees, leave the fee field set to$0.00.Save Your Changes
Click on Save to update the ticket details.
Understanding the Fee Breakdown
When adding fees, the interface will display a breakdown for each fee (e.g., Viewcy and Stripe fees). This breakdown is automatically calculated, helping you decide how much to charge attendees to cover your costs.
Example
If you add a fee to cover both Viewcy and Stripe costs, buyers will see the updated ticket price reflecting these additional charges during checkout.
For further guidance on fee calculations, check our Viewcy US and International Fees documentation.