Welcome to the Memberships section of Viewcy! Memberships help you increase community engagement and loyalty by offering patrons a way to subscribe, show their support for your organization, and gain special perks. With memberships, you can:
Sell More Tickets with Memberships: Provide patrons with exclusive benefits to encourage more ticket purchases.
Tailor-Made Benefits: Create different membership tiers with exclusive advantages, such as event discounts and special access.
Flexible Discounts: Customize discounts for all events, specific event types, or particular tickets to create a tailored experience for your members.
Strengthen Bonds: Encourage loyalty and deeper engagement by making your patrons feel valued through personalized benefits.
Accessing the Memberships Tab
Log In: Sign in to your Viewcy account.
Navigate to Business Tools: From the main menu, select an organization.
Go to Memberships
To get started, you can create different membership tiers by clicking the "Add Tiers" button, which will allow you to configure various perks and pricing options for your community.
Adding a Membership Tier
When you click on "Add Tier," you'll be prompted to fill in the following details:
Name: Give your membership tier a name, such as "Silver Membership."
Description: Describe the benefits of this tier as concisely as possible.
Price: Set up to 2 price options per membership tier. The first option will be displayed by default. Note that subscriptions renew automatically. In addition to Stripe processing fees, Viewcy charges a 5.0% fee on all membership purchases.
Benefits: Select the benefits that apply to this membership tier. To create a new benefit, save your work and navigate to "Add Benefit."
Thank You Message: Add a personalized thank you message that will be included in the email confirmation sent to members.
Once you've filled in the details, click "Save" to create the new membership tier.
Benefits
In the Benefits tab, you can create and manage the benefits that will be offered to your members. Benefits can include discounts or special access to events, event types, or specific tickets. To add a new benefit, click the "Add Benefits" button.
Customizable: Tailor your benefits to match your community's engagement style.
No-limit: Create an unlimited number of benefits to suit the needs of your organization.
Secure: Benefit access is safeguarded with email authentication, maintaining exclusivity for your members.
Click "Add Benefits" to start configuring unique perks that will make your membership offerings more attractive and rewarding for your patrons.
Adding a Benefit
When you click on "Add Benefit," you'll be prompted to fill in the following details:
Descriptor: Provide a brief description of the benefit, such as "20% off all event tickets."
Discount Amount: Specify the discount amount, either as a dollar value or a percentage.
Usage Limitation: Set the maximum number of times this discount can be applied per member. You can choose between "Unlimited" or a specific limit.
Tiers: Select the membership tiers that this benefit will apply to. You can choose specific tiers or select all available tiers.
Apply Discount: Choose how the discount will be applied:
All event tickets: Apply this benefit across your entire inventory, including past, current, and future events.
All events by category: Apply the benefit to tickets within selected event categories.
Specific tickets: Apply the benefit to specific events or tickets by editing the advanced settings of individual tickets.
Once you've completed the form, click "Save" to add the benefit to the selected membership tiers.
Managing Members
In the Members tab, you can add and manage the members who have subscribed to your membership tiers. To get started, click the "Add Members" button.
Add Your First Member: Click "Add Members" to manually add members to your membership tiers. Alternatively, you can share the provided link with your community so they can sign up for memberships directly.
Invite New Member: When you click "Add Members," you'll be prompted to fill in the following details:
Full Name: Enter the member's full name.
Email: Provide the member's email address. The member will receive an invitation to create a Viewcy account to redeem their benefits.
Tiers: Select the membership tier that the member will be added to. You can also choose whether the membership will auto-renew.
Once you've entered the information, click "Save" to invite the new member.
You can use the provided link to easily promote your memberships by sharing it on social media, your website, or via email to attract new members.