This article provides detailed information on Viewcy's fees, transaction fees, and how they vary depending on the currency setting of your account.
Sections Covered in This Article:
Overview
Viewcy Fees: Apply only to ticketed events.
Free Events: Hosting free events or online events by donation is free of charge.
Transaction Fees: Applied to all transactions, including donations to free events, handled by either Stripe or PayPal.
PayPal Availability: Currently available only for Viewcy accounts set to accept payments in USD.
Currency Settings: Fees differ according to the currency setting on your account.
Viewcy Fees for Ticketed Events
Viewcy charges fees for ticketed events to support the platform's services and features.
For USD Transactions:
Viewcy Fee per Ticket: 1% + $0.69
For International Currencies:
Fees vary depending on the currency (see Supported Currencies and Fees below).
Note: There are no Viewcy fees for free events or online events by donation.
Transaction Fees
Transaction fees are applied to all monetary transactions processed through Viewcy, including ticket purchases and donations. These fees are charged by the payment processors (Stripe or PayPal).
Stripe Fees
For Credit Card Payments:
Standard Fee: 2.9% + $0.30
Additional Fee for International Cards: +1%
For International Currencies:
Stripe's fees may vary based on the currency and country. Please refer to Stripe's International Fees for specific details.
Supported Currencies and Fees
Below is a list of currencies supported by Viewcy and their corresponding Viewcy fees:
Currency | Viewcy Fee |
US Dollar (USD) | 1% + $0.69 |
Indian Rupees (INR) | 2% |
Polish Złoty (PLN) | 1% + 2.50 zł |
Canadian Dollar (CAD) | 1% + $0.89 |
Euro (EUR) | 1% + €0.64 |
British Pound (GBP) | 1% + £0.55 |
Swedish Krona (SEK) | 0.4% + 6.00 kr |
Swiss Franc (CHF) | 1% + CHF 0.69 |
Important Notes:
The Viewcy fees listed above are applied per ticket sold.
Transaction fees charged by Stripe or PayPal are in addition to Viewcy fees.
Always check with Stripe or PayPal for the most current transaction fee rates, as they may vary by country and over time.
Changing Your Currency Setting
Your account's currency setting determines the fees applied to your transactions. Follow these steps to change the currency setting for your account or organization:
For Your Personal Account
Log In: Sign in to your Viewcy account.
Access Account Management:
Click on your profile icon to open the account drop-down menu.
Select "Manage Your Account".
Navigate to Settings:
Within your account settings, look for the currency options.
Select Your Preferred Currency:
Choose the desired currency from the available options.
Save Changes:
Click "Save" to apply the new currency setting.
For an Organization You Manage
Log In: Sign in to your Viewcy account.
Access Your Organization:
From your dashboard, select the organization you wish to manage.
Manage the Organization:
Click on "Manage" next to the organization's name.
Navigate to Settings:
Click on the "Settings" tab within the organization's management page.
Go to Event Payments:
Find and select the "Event Payments" section.
Select Your Preferred Currency:
Choose the desired currency for the organization from the available options.
Save Changes:
Click "Save" to update the currency setting.
Please Note:
Changing the currency setting will affect all future transactions.
Existing events and transactions will remain in the currency they were originally set.
Ensure that your connected Stripe or PayPal accounts support the currency you select.