How to Add Your Ticket
Open your ticket page on your iPhone.
If your event is coming up and your ticket is valid, you’ll see an “Add to Apple Wallet” button.
Tap the button.
Your phone will download the ticket and prompt you to add it to Apple Wallet.
Once added, you can open it anytime from your Wallet app.
What You’ll See in Your Wallet
Your ticket will include:
Event name
Date and time (with timezone)
Venue details
Seat number (if assigned)
A QR code for entry
When the Option Appears
You’ll only see the “Add to Apple Wallet” button if:
You’re using an iPhone
The event hasn’t happened yet
Your ticket is valid
Important Notes
This feature works on iPhone only
Tickets for past events can’t be added
Google Wallet is not supported right now
Having Trouble?
If you don’t see the button or can’t add your ticket:
Make sure you’re opening the ticket on an iPhone
Double check that your event is in the future
Try refreshing the page or opening it in Safari
If it still doesn’t work, contact support and include a screenshot so we can help you quickly.