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VineHelper™ Support and Installation
VineHelper™ Support and Installation
Tom Copeland avatar
Written by Tom Copeland
Updated over a week ago

This article is a how to guide to installing our FREE AI-Powered Filevine Support chatbot extension for the Google Chrome browser, VineHelper™!

About VineHelper™

VineHelper is a Google Chrome browser extension that acts as a natural language chatbot for Filevine product support. Backed by OpenAI's ChapGPT v3.5, the chatbot was trained on data collected openly on the web for Filevine and Filevine-related products including Lead Docket and Vinesign, as well as Vinetegrate's proprietary data including our website and support center articles in the month of May 2023.

VineHelper will be released openly on the web and available via the Google Chrome store on June 13th, 2023.

Add the VineHelper Google Chrome Extension

Click here to access the Google Chrome Extension. Simply click "Add to Google Chrome" and VineHelper will install directly onto your Chrome toolbar:

Be sure to click the push pin icon to Pin the extension to your browser for quick reference. Copy this public link and share it with your fellow Filevine colleagues, staff, and friends to allow them to download the browser extension:

You can also easily find VineHelper in the Google Chrome store by searching "Filevine".

Using VineHelper

Ask VineHelper anything related to Filevine, Lead Docket, or Vinesign, either as a user or as an administrator. Also, you can ask the tool anything related to Vinetegrate's products or services, too!

Some examples of common prompts are below:

Once prompted, the chatbot will return a response in natural language. The support bot is designed to not attempt to make things up. Instead, if it doesn't know an answer, it will let you know and allow you an opportunity to email the Vinetegrate team your query:

You can also view your recently asked questions and even save your favorite responses for future reference, or for sharing with colleagues or friends.

We hope you enjoy using this powerful free tool!

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