All prices on our website are in Australian dollars, but you can pay in almost any currency (read on for more info).
What If I Live Outside Australia?
You can still take lessons with us, and pay us with your international credit card/debit card.
What Countries/Currencies Do We Accept?
We can accept payments in the following currencies:
USD, AED, AFN*, ALL, AMD, ANG, AOA*, ARS*, AUD, AWG, AZN, BAM, BBD, BDT, BGN, BIF, BMD, BND, BOB*, BRL*, BSD, BWP, BZD, CAD, CDF, CHF, CLP*, CNY, COP*, CRC*, CVE*, CZK*, DJF*, DKK, DOP, DZD, EGP, ETB, EUR, FJD, FKP*, GBP, GEL, GIP, GMD, GNF*, GTQ*, GYD, HKD, HNL*, HRK, HTG, HUF*, IDR, ILS, INR*, ISK, JMD, JPY, KES, KGS, KHR, KMF, KRW, KYD, KZT, LAK*, LBP, LKR, LRD, LSL, MAD, MDL, MGA, MKD, MMK, MNT, MOP, MRO, MUR*, MVR, MWK, MXN, MYR, MZN, NAD, NGN, NIO*, NOK, NPR, NZD, PAB*, PEN*, PGK, PHP, PKR, PLN, PYG*, QAR, RON, RSD, RUB, RWF, SAR, SBD, SCR, SEK, SGD, SHP*, SLL, SOS, SRD*, STD*, SZL, THB, TJS, TOP, TRY, TTD, TWD, TZS, UAH, UGX, UYU*, UZS, VND, VUV, WST, XAF, XCD, XOF*, XPF*, YER, ZAR, ZMW.
Currencies marked with * can not use American Express.
If your currency is not listed above, unfortunately, at this stage, you won't be able to sign up for lessons with us.
We Don't Accept Some Cards (sorry!)
We can't accept payments using the following cards:
JCB, Discover, Diners Club, and UnionPay cards
All international payments (from students who live outside of Australia and who don't have an Australian bank account) will be converted from your local currency to Australian dollars at the conversion rate on the day of your transfer. This will obviously affect the amount you pay in your local currency and will mean that the payment you make for your lessons each month is likely to vary according to exchange rate fluctuations. $429 Australian dollars might equate to $431.28 US Dollars one month and $427.42 the following. You will see the name "VIRTUAL PIANO ACADEMY" on all your bank statements, so you know which payments you have made to us.
Will I Receive a Receipt for Payments?
You will also receive a receipt for each payment you make to us (even for one-off payments for exams, the audition etc). If you work in the Music Education, Entertainment or Music industries, your monthly lesson fee may be tax-deductible. Please see the advice of your accountant as to whether you are eligible for this deduction.
You will be emailed all your receipts (to the email address you used when signing up for Virtual Piano Academy). It will look something like this (below).
Currency Conversion Fee
International payments may incur a currency conversion fee, which will depend entirely on your bank and their specific international conversion fees. It's usually only a small fee, worth a couple of dollars. If you're worried about this, contact your local bank to find out what they are charging you for currency conversion.
Can I Pay Lesson Fees In Cash or via Bank Transfers?
All lesson fees are to be paid via a credit or debit card on our website. No cash payments, cheques, wired funds, bank account transfers or payments via hugs are accepted.
Is My Card Secure on the Virtual Piano Academy Website?
When you enter your credit or debit card details on our website, you're not actually giving us those precious numbers. We can't see your card details at all!
We use a secure 3rd party payment processor called Stripe, which is used by 32,427 companies (and growing!) around the globe and is arguably the most secure online payment system in the world.
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.)