The Drafts process generally follows five steps. Below are the instructions for Step 2: File Upload.
There are three options available for uploading documents to the case. You can choose the method that works best for your workflow:
Click to Upload or Drag and Drop files from your local computer
Import from your Documents Library
Use integrations to import documents
Notes:
Supported files include PDF, DOC, DOCX, XLS, XLSX, CSV, PNG, JPEG, TXT (max 50 MB per file).
Password-protected and encrypted documents are not supported
💡How many pages is 50 MB?
→ Text-only Word doc (50 MB): ~1,000–2,000 pages
→ With images/formatting: much lower (hundreds of pages or less)
Questions? Contact support@visalaw.ai for assistance from our team.
Refer to this article for Step 3.