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Android Known Issues

Known Issues for Android Devices

Updated over 2 months ago

  • If offline, using the "Log a Call" enhancement from the Destination screen causes the Scan app to crash.

  • Currently, users of the Scan app are unable to simultaneously log a call and add a task to a scan.

  • Custom page layouts cannot be used offline.

  • When using the Scan app on the free plan without the Vision-e Scan AppExchange Package installed, the OCR results screen is blank.

  • The multi-picture feature is not currently available for Android.

  • The "Send to Slack" feature is currently not working on Android.

  • Updating the Digital Business Card picture with a gif causes the Scan app to crash when using the sharing option for the Digital Business Card.

  • The digital business card profile picture isn't displaying. Users will need to update their profile picture manually.

  • When using the app in a language other than English, the upgrade page isn't translated, but it is still in English.

  • The scan app does not adhere to the screen timeout setting configured on your device. - Under Review

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