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What should I do if I’m not seeing an update or getting notifications (Hard reset instructions)

Admins should receive email notifications for company records. If you're not receiving them, it's possible that the recent dashboard updat...

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Written by Regina Rovira

Admins should receive email notifications for company records. If you're not receiving them, it's possible that the recent dashboard update is causing a delay. We recommend performing a hard refresh to ensure everything loads correctly.

Here are the steps for a hard refresh:

  1. For Google Chrome on Windows:

  2. Hold down the Ctrl key and click the Reload button, or

  3. Hold down Ctrl and press F5.

For Google Chrome on Mac:

  1. Hold down Shift and click the Reload button, or

  2. Hold down Command + Shift and press R.

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